FAQs

We’ve got the answers for questions most often asked by our customers. You can find answers to questions to find a solution, to track your cargo, or how to make payments. If we haven’t answered it here for you, contact us through this website, email us or simply call us. We look forward to making this simpler for you.

Faq

How do I check the status of my consignment ?

Go the Quick Links section of our website and enter the Docket No. in the “Track your cargo” box to check the status of your consignment.

How do I know if there is service for a particular location?

Check the Branch Locator link on our website. You can search for Branches, based on the City, State, Region and/or Pincode.

How do I schedule a pick up online?

You can schedule a pickup from any of the location serviced by V-Xpress. To avail this feature go to Schedule a Pick Up and click on Pickup request and fill a small form which contains all the details required for the pick up.

How to become business partners of V-Xpress?

You can become a franchisee, vendor or associate of V-Xpress by sending email to franchisee@vxpress.in

I want to contact V-Xpress. Please tell me the different alternatives to contact?
  • Toll free number 1800-220-240
  • Email us at customercare@vxpress.in
  • V-Xpress Branch Locator links –on our website, for phone and address details
I want to find out the rate charged/transit time, before booking a consignment. How can I do that?

You can use the “Rate Finder and Distance Calculator” in our “Quick Links” section on our website.

If you still have query,
Please try our live chat option
or you can write your query here.

Write us your query